E-mail Relay Service

E-mail Relay service provide backup to customer’s primary email server. If the customers’ primary e-mail server is down /not reachable all emails of customer domain will be routed to STPI Email Relay server and wait in queues. STPI Relay server will keep the E-mail for 5 Days in Queue & try to connect the primary email server after every 15 minutes. Once the primary email server is up all the email will be pushed to the primary Email server.


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Feature of E-mail relay service:

  • 99.9% Uptime.
  • This service will work as Backup service for customer’s primary email server.
  • Customer only need to change the MX Record for STPI relay server.
  • No need to change any settings in Mail server.
  • The Relay Server is connected to high speed bandwidth with redundancy.
  • Provision of Storing of the mail’s in queue for 5 days, if the recipient server is not responding.
  • No need to invest on Secondary mail servers.
  • 24/7/365 help-desk support.


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